FAQs



I have made mistake in filling my Category OR Date of Birth OR Name OR Parent's/Gauardian's Name OR College Name OR Degree OR Year of Graduation OR ... (some other field). How do I fix it?

JAM 2022 application portal will allow editing of data after scrutiny. Wait for the announcement of defective applications. Some changes may require you to pay additional fees.



How do I change my preference for the exam cities?

In exceptional circumstances, a change of examination city/town may be permitted, if a request with a valid reason is submitted through the JAM 2022 application portal on or before the deadline specified by JAM 2022 organizing institute, along with an ONLINE payment of ₹ 500. Please note that payment of ₹ 500 is non-refundable and does not necessarily guarantee change of the city. The decision of the Organizing Institute will be final in this respect.



I have received an email to rectify defect. How do I do it? What is the last date to do it?

Scrutiny and verification of documents is a manual process and is time-consuming. You have to login to JAM 2022 application portal to rectify any defects within the stipulated date. Otherwise, your application may be rejected.



Do I have to pay some fees to rectify defects?

There is no fee for fixing the defects identified during scrutiny. However, any other changes may require you to pay a fee.



Why is my application showing "Under Scrutiny" OR "Under Process"?

All applications are subject to scrutiny and verification. You will get an email once your application has been scrutinized.



I am a foreign national. Am I eligible to apply for JAM?

Yes, JAM is open to foreign nationals.



Is filling an Indian mobile number mandatory for JAM application?

Yes, candidates need to fill a 10-digit mobile number while filling the application form. If you don’t have an Indian mobile number, fill an Indian number of a friend or relative. All information and updates will be sent by SMS to this number and also to the e-mail address provided.



I am not getting information through SMS from JAM 2022 Organizing Institute?

Information regarding JAM 2022 will be sent through SMS also. You are advised to keep JAM 2022 Sender Id unblocked.



I have already paid my application fee. However, the JAM 2022 application portal shows that the payment is not done.

Please logout of the JAM 2022 application portal and login after some time to check if the payment is reflected. If not, contact the JAM Helpdesk by e-mail.



I have successfully submitted my application for a JAM paper. I want to appear for one more JAM paper. How do I make this change?

Login to JAM 2022 application portal and click on “Add Paper” and choose from the list and pay the applicable fee. A candidate can appear for a maximum of two papers in JAM 2022.



I belong to OBC(NCL)/EWS category. Where should I upload my category certificate?

Only SC/ST/PwD candidates, who are eligible for concession in the application fee are required to upload the category certificate during the submission of application for JAM examination.



How to resolve "403 Forbidden Access Error," ?

In case you face the above problem then please ensure the following:


  1. Please limit the special characters that you use in your password input field to the following set of characters # @ & ^ ~ .* , -_ < > :

  2. Avoid using digits/numbers in the following range in the password "9, 10, 13, 32-126,128-255”

You can reset your password from the forgot password option in JAM 2022 application portal login screen.



I am facing problem in connecting to JAM 2022 application web portal ?

Following things should help


  • Please clear your browser cache.

  • Use private/incognito browser mode.

  • Change DNS server settings to 8.8.8.8





Will be displayed after examination